Legal Documents


Last Modified: January 1, 2024

  1. Introduction

Phasio Pte Ltd (“Phasio”) is dedicated to protecting your personal information and informing you about how we use your information. This Privacy Policy applies to your use of Phasio services including our website and services (collectively “Platform”).  . Please review this Privacy Policy periodically as we may revise it from time to time. If you do not agree with or accept our Privacy Policy in its entirety, you must not access or use the Platform. If you use the Platform following a change to the terms of this Privacy Policy you agree to accept the revised policies.  

  1. Information Collected

At Phasio, we collect personally identifiable information (“PII”) and non-personally identifiable (“Non-PII”) information from you.  Personally identifiable information is information that can be used to identify you personally.  Non-personally identifiable information is information that must be combined with other information to identify you personally. 

Personally Identifiable Information Collected

In order to fully use our Platform, we may collect user PII including but not limited to your name, date of birth, email, telephone number, personal and business addresses, your customer’s information, business information, username, communications, and other preferences and personal information.  Where you sign up as a subscriber or authorized user we may collect additional business information such as your manufacturing, business communications, business information, and additional identifying information.

Non-Identifying Information

Whenever you use our Platform, we may collect Non-PII from you, such as non-identifying business documents and business information, your IP address, zip code, gender, browsing history, search history, and registration history, interactions with the Platform, usage information, location, referring URL, browser, operating system, data usage, data transferred, and Internet service provider.  We may also collect information including but not limited to postings you make on the public areas of our website, messages you send to us, and correspondence we receive from other members or third parties about your activities or postings. 

  1. Use of Your Information

We will never sell your information without your permission; however you agree that we may use your information in the following ways: 

  1. Anonymized Data

Please be aware that we may collect and aggregate personally identifiable information from our Platform and may anonymize that information for our own research or internal purposes.  Once such data has been anonymized, it cannot be traced back to you, the user.

  1. Accessing and Editing Your Information

You will be able to access any information contained in your account through our Platform.  You may edit that information by removing or changing the information listed within your account dashboard. If you have any questions or wish to review, update, edit, or access any of your PII collected by us, please contact us at     After you have cancelled your account please be aware that we may keep inaccessible copies of your PII and non-PII subject to our data retention policies.

  1. Removal Requests

If you wish to have any of your PII stored within the Phasio Platform modified or removed, please contact us at  We will review your request upon our receipt of such request. Please be aware that where required by law or for liability purposes we may retain copies of your PII even after we process a removal request from you.

  1. Cookies and Tracking

Cookies may be required in order for our Platform to function properly.  We use cookies to remember you and to track your preferences. If you disable cookies from your web browser some portions of our Platform may not work.

  1. Third Party Access to Your Information

Although you are entering into an Agreement with Phasio to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others to allow you to access the Platform.

Throughout the course of our provision of our services to you, we may delegate our authority to collect, access, use, and disseminate your information.  It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy.  For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems.  You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you. 

  1. Law Enforcement

You agree that we may disclose your information to authorities if compelled to by a court order.  Additionally, you agree that we may disclose your information if we reasonably believe that you have violated US laws, the terms of our Terms of Service or our Privacy Policy, or if we believe that a third party is at risk of bodily or economic harm.   In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.  We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, where your actions violate any law of the United States or any other country having jurisdiction over us, our Platform, or our Terms of Service.  You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.  We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or federal authorities, as required.

  1. Opt Out of Commercial, Non-Commercial Communications and Do Not Track

If you decide to provide us with your contact information, you agree that we may send you communications via text and emails.  However, you may unsubscribe from certain communications by notifying Phasio that you no longer wish to receive these communications.  Where we have received such a notification, we will endeavour to promptly remove you from our contact lists.  We currently do not offer functionality for you to opt out through “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at  

  1. Third Parties

Phasio or other users may post links to third party websites on Platform, which may include information that we have no control over.  When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties.  Phasio bears no responsibility for the information collected or used by any advertiser or third party website. You must review their Terms of Service and privacy policy to understand how their information collection practices work.

  1. Security Measures

We make reasonable attempts to protect your information by using physical and electronic safeguards.  However, as this is the Internet, we can make no guarantees as to the security or privacy of your information.  For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.

  1. Your California Privacy Rights

Phasio permits residents of the State of California to use its Platform, and complies with the California Business and Professions Code §§ 22575-22579.  If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes.  Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us at with any questions.

  1. Age Compliance

We intend to fully comply with American and international laws respecting children’s privacy including COPPA.  Therefore, we do not collect or process any information for any persons under the age of 18.  If you are under 18 and using our Platform, please stop immediately and do not submit any information to us.   In the event that we have inadvertently collected any information from users under the age of 18 please contact us immediately.

  1. International Transfer

Your information may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.  PII and Non-PII that is submitted to Phasio will be collected, processed, stored, disclosed and disposed of in accordance with applicable U.S. law and this policy.

  1. Merger and Acquisition

In the event that Phasio is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.

  1. Amendments

Like our Terms of Service, we may amend this Privacy Policy from time to time.  When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you.  You must agree to the amendments as a condition of your continued use of our Platform.  If you do not agree, you must immediately cease using our Platform and notify us of your refusal to agree by e-mailing us at

  1. Privacy Notice for European Citizens

The following sections provide additional information regarding the  General Data Protection Regulation (GDPR), the sections 18-23 are referred to as our “Privacy Notice”.  If you are a citizen or a resident of the European Economic Community (EEC) please refer to this Privacy Notice as it explains how we shall assist our users who live within the EEC.

  1. Rights Under GDPR

The GDPR provides for the following rights for any EEC residents or citizens, the:

UK GDPR Representative

We have appointed GRCI Law Limited to act as our UK Representative. If you wish to exercise your rights under the UK General Data Protection Regulation (GDPR), or have any queries in relation to your rights or privacy matters generally please email our Representative at or post your request or query to:

UK Representative,

GRCI Law Limited, Unit 3,

Clive Court, Bartholomew’s Walk,

Cambridgeshire Business Park, Ely,

Cambridgeshire, CB7 4EA, UK

When contacting our Representative please ensure you include our company name in any correspondence.

EU GDPR Representative

We have appointed IT Governance Europe Limited to act as our EU Representative. If you wish to exercise your rights under the EU General Data Protection Regulation (GDPR), or have any queries in relation to your rights or privacy matters generally please email our Representative at or post your request or query to:

EU Representative,
IT Governance Europe, The Mill Enterprise Hub,
Stagreenan, Drogheda, Co.

Louth, A92 CD3D, Ireland.

When contacting our Representative please ensure you include our company name in any correspondence.

  1. Legitimate Purposes for Collecting Your PII

The following are the specific legitimate purposes that we may use your PII for:

Please be aware that for all legitimate purposes where we use your PII we will attempt to process such information with minimal amounts of additional processing.  Aside from the purposes listed, we may share your information where investigations or a legal dispute has occurred in accordance with our Privacy Policy.  

  1. Retention of PII

Phasio will only retain your PII for as long as required. We will keep your personal information:

Where you have requested modification or deletion of your PII, we may keep just enough of your personal information to ensure that we comply with your requests not use your personal information or comply with your right to erasure.  If you require additional details regarding the retention of your PII please contact us.  Additionally, where required for legal purposes, we may keep some of your information even after a receipt of a request to delete your information. 

  1. Transfer of PII Outside of the EEC

Where your PII is transferred outside of the EEC, Phasio shall ensure that your PII shall have an adequate level of protection and that your information will be accessible as stated under the Privacy Notice.

  1. Sharing of Data with Third Parties

Aside from the uses listed within this Privacy Notice, Phasio does not share any of your PII with any third parties aside from third parties that are hired by us to assist us in processing your data (Data Processors) and our third party partners.  All Data Processors have entered into binding agreements with us.

  1. Contact Information

If you have any questions or require additional information related to our information collection practices, please contact us at