Security

The extension of
your IT Team

We maintain state-of-the-art data centers with robust  security measures, ensuring that traffic entering and leaving our platform is secure.

Our security posture is constantly evolving. This page will change over time to reflect that.

Introducing Security at Phasio

Our team has experience working in the Swiss finance industry, the German space industry and Fortune 500 technology companies, all subject to some of the most comprehensive cybersecurity regulations in the world. Therefore, we have made cybersecurity an explicit priority for the Phasio platform and the Phasio team more broadly.

We aim to deliver next-generation data security for the manufacturing industry. We understand that our clients deal with sensitive files and data crucial to their operations, and we are dedicated to protecting this information through advanced technology and stringent security practices.

COmmon concerns

Data Location and Safety

We maintain state-of-the-art data centers with robust physical and digital security measures and ensure that traffic entering and leaving our data centers is encrypted and secure. We maintain one data center in Western Europe and are soon launching another in the United States.

Ensure efficient workflow by automating your production process and integrating MES; ERP; CRM tools and more

Smart quote generation saves you time, reduces errors and back-and-forth

Empower recurring customers offering them a personalised dashboard

Ensure full traceability per order by centralising communication

Keep customers up to date with automated systems

Ensure efficient workflow by automating your production process and integrating MES; ERP; CRM tools and more

On-Premise vs. Cloud Solutions

At Phasio, we exclusively offer cloud solutions due to their significant advantages over on-premise:

Enhanced Flexibility and Accessibility of cloud solutions allow you to access your data securely from anywhere, which is essential for dynamic and mobile work environments.

Scalabilty of our cloud infrastructure enables us to effortlessly meet your growing data needs without the upfront costs associated with physical hardware.

Advanced Security Features such as intrusion detection systems, automated security updates and vulnerability scanners ensure that our infrastructure minimizes attack surface.

While on-premise solutions can offer a sense of control, they require extensive internal security measures, ongoing maintenance, and a substantial investment in IT infrastructure and expertise. This makes on-premise solutions less cost-effective compared to managed cloud offerings.

Phasio’s cloud-based approach ensures that you receive the most flexible, scalable, and secure data management solution available, freeing you to focus on your core business without the overhead of managing IT security internally.

Customer Data

Customer Data Security

Phasio ensures that all your client data is handled with the utmost care. Our policies are transparent and designed to safeguard your and your clients’ data from unauthorized access.

Secured data

How Phasio Protects
Your Data

Phasio ensures that all your client data is handled with the utmost care. Our policies are transparent and designed to safeguard your and your clients’ data from unauthorized access.

Encryption protocols

We use encryption to protect your data both in transit and at rest, ensuring that your information remains secure from interception or breach.

All communication between your computer and the Phasio Platform is encrypted with TLS 1.2 or higher. Our TLS certificates are provided by LetsEncrypt and cycled frequently to ensure maximum security.

Your CAD files and chat messages are encrypted at-rest using a combined encryption system which ensures maximum security while also offering high performance. These data are encrypted such that only you and your customer are able to read the contents of these files. Encryption keys are stored in a secure Vault environment.

Access control

Our internal access control policies ensure that only authorized personnel have access to sensitive data, based on their role and necessity.

We maintain rigid separation of our Development, Production and Regional data centers making use of Cloud identity policies to zone data. Production access is only available to senior engineers on the team, all of whom have confidentiality clauses in their contracts of employment and have undergone background checks.

Regular Security Audits

Our engineering team conducts regular audits to ensure compliance with our strict security policies and to adapt to new threats.

We perform regular table-top exercises, simulating failure scenarios and our response. We also make use of scheduled cyber security training for all staff including, but not limited to, phishing simulations, video training courses and secure software development training.

Phasio has a strategic priority to raise the bar on cybersecurity for the manufacturing industry. As a result, we are actively pursuing SOC2 certification with a goal of adding further certifications over the coming year.

Educate and prequalify

Pre-qualification with AI assisted virtual sales engineer

Analytics part of prequalification

mGPT educates customers

All communication kept track of and turned into projects

Digital storefront

Pre-qualification with AI assisted virtual sales engineer

Analytics part of prequalification

mGPT educates customers

All communication kept track of and turned into projects

Customer communication

Pre-qualification with AI assisted virtual sales engineer

Analytics part of prequalification

mGPT educates customers

All communication kept track of and turned into projects

Order management

Pre-qualification with AI assisted virtual sales engineer

Analytics part of prequalification

mGPT educates customers

All communication kept track of and turned into projects

Quality management

Pre-qualification with AI assisted virtual sales engineer

Analytics part of prequalification

mGPT educates customers

All communication kept track of and turned into projects

Protecting Yourself
and Your Clients

Despite all of this, the greatest threat to security is still human error. That's why we guide you on Best Practices to help your team leverage Phasio's security features to the greatest extent.

Best Practices for Users

We provide guidelines and tips for clients to make most effective use of the security features in Phasio and to fit it into your broader compliance goals.

Phasio's built-in features

Our platform includes automated security updates, anomaly detection, and other advanced features that help to protect your data over time.

BLogs

Phasio’s publications

Our security blog features articles from our experts on current security topics, providing deeper insights and ongoing education.

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