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Online ordering portal for manufacturers

A customer ordering portal with your name on it.

Every shop gets a storefront that carries its own brand, domain, pricing, and language. Customers upload parts, get a quote, pay with card, PO, or invoice terms, and track the job without ever seeing Phasio.

WHY IT MATTERS

Your customers are buying from you, not from a vendor.

A storefront with someone else's brand on it tells your customers their relationship is with the vendor – not with your shop. A Phasio storefront shows only your shop.

01

WHITE LABEL

White-labelled, not co-branded.

Your logo, your domain, your colours. No "Powered by" stripe. Customers see only your shop.

  • Custom domain on day one. Host your portal at parts.yourshop.com, quote.yourshop.com – whatever you choose.
  • Your support, not ours. Customer questions land in your inbox. Phasio stays out of the conversation.
Branded storefront upload flow
02

SELF-SERVICE

Instant quotes for simple parts. Your team for the rest.

Customers quote themselves when that is faster, and your team steps in when it is not. Simple jobs go straight through, and complex jobs go to a person.

  • Auto-quote where it makes sense. Standard parts in standard materials get an instant quote. Customers can check out in minutes.
  • Routed to humans when it doesn't. Parts outside the auto-quote envelope route to your sales team with full geometry context.
  • 3D part conversations. Comment on a feature, annotate a face, tag a colleague – directly on the part, not in an email thread.
3D part annotation
03

B2B PAYMENTS

Payment terms for business customers.

Offer online Stripe payments, custom invoice terms, purchase orders, and payment plans for long-lead jobs. The customer picks what works for their procurement process – your team picks what they will accept.

  • Card and ACH at checkout. For customers who want speed. Funds settle to your account on your Stripe schedule.
  • Net terms for known customers. Configure terms per customer: Net 15, Net 30, Net 60. Credit limits enforced automatically.
  • Deposits and milestone billing. Long-lead jobs can take a deposit at quote acceptance and the balance on ship – or any split you define.

Card · ACH · Wire · PO · Net Terms · Deposits

ALSO BUILT IN

What your customers can do in the portal.

  • Your brand, end to end

    No "Powered by Phasio" stripe anywhere.

  • Custom domain

    Host at parts.yourshop.com or quote.yourshop.com, or any domain you choose.

  • 3D part comments

    Customers and your team annotate the part directly on the 3D model. No more screenshots in email threads.

  • One-click re-orders

    Customers see their past orders with original pricing. Re-ordering takes a single tap.

  • PO and invoice download

    Customers can pull every quote, PO, invoice and CoC from their account – no support ticket needed.

  • Multi-language and multi-currency

    Serve customers in their language and currency. Tax and units adjust automatically by region.

“We've seen at least a 50% increase in online sales.”
🇬🇧
Sam Gribben
Director, SGD3D

FREQUENTLY ASKED

Ordering portal FAQ

Can customers pay online?

Yes. Online card and ACH payments through Stripe at the press of a button. Customers with negotiated terms can also place a purchase order or use net-terms invoicing.

Does it work for repeat customers with their own pricing?

Yes. Logged-in customers see their negotiated rates, terms, and historical parts. New visitors see your public pricing or are routed to a quote-on-request flow – whichever you configure.

Can my team intervene on customer quotes?

Always. Self-service is a default, not a wall. When a customer's part falls outside the auto-quote envelope – complex tolerances, unusual material – your team sees it, talks to the customer, and quotes manually.

What if a customer uploads something sensitive?

Customer uploads are encrypted in transit and at rest, scoped to that customer's account, and never appear in another customer's library.

Does the storefront work on mobile?

Yes. The 3D viewer, upload, quote and checkout flows all work on phones and tablets. Roughly a third of customer-side traffic happens on mobile.